1. Introduction

Doordars SMC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website doordars-smc.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms or inquiry forms
  • Subscribe to our newsletter
  • Request information about our services
  • Communicate with us via email or phone
  • Use our website or services

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Company name and job title
  • Project requirements and preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

We may automatically collect certain information about your device and usage of our website, including:

  • IP address and location information
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Analyze website usage and trends
  • Comply with legal obligations
  • Protect against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
  • Consent: We may share information with your explicit consent

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device. We use cookies for:

  • Remembering your preferences and settings
  • Analyzing website traffic and usage patterns
  • Providing personalized content and advertisements
  • Improving website functionality and performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Google Services and Child Safety

Website Analytics: Our website uses Google Analytics and Google AdSense services for general website visitors. These services may collect information about your visits to our website and other websites.

Child-Directed Apps: Our educational apps for children under 13 do NOT use Google Analytics, Google AdSense, or any behavioral advertising. They comply with Google Play's Families policy and COPPA requirements.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict processing of your information
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Children's Privacy and COPPA Compliance

Child-Directed Services: Some of our apps (Alphabet Learner, CVC Word Builder, MathBuddy AI) are specifically designed for children under 13 and families. These apps comply with the Children's Online Privacy Protection Act (COPPA) and Google Play's child safety policies.

10.1 Data Collection from Children

For our child-directed apps, we may collect limited information including:

  • Educational Progress Data: Learning progress, completed lessons, and performance metrics (stored locally on device)
  • App Usage Data: Time spent in app, features used, and app performance data
  • Device Information: Device type, operating system, and app version for technical support
  • No Personal Information: We do not collect names, email addresses, phone numbers, or other personally identifiable information from children

10.2 Parental Consent and Control

Parents and guardians have the following rights and controls:

  • Consent Required: We obtain verifiable parental consent before collecting any information from children
  • Data Review: Parents can review, modify, or delete their child's information at any time
  • Opt-Out: Parents can opt-out of data collection by contacting us
  • Data Deletion: Parents can request immediate deletion of their child's data

10.3 Third-Party Services for Children

For child-directed apps, we use limited third-party services:

  • Google Play Services: For core app functionality (COPPA-compliant)
  • Educational Analytics: Anonymous usage data for app improvement (no personal information)
  • No Advertising: Child-directed apps do not contain third-party advertising or behavioral targeting

10.4 Parental Contact

For any questions about children's privacy or to exercise parental rights:

  • Email: privacy@doordars-smc.com
  • Subject Line: "Child Privacy Inquiry - [Child's App Name]"
  • Response Time: We respond to all parental inquiries within 48 hours

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us: