Terms of Service

Last updated: October 13, 2025

1. Agreement to Terms

By accessing or using the DoorDars SMC website (doordars-smc.com) and our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our website or use our services.

DoorDars SMC (Private) Limited ("we," "our," or "us") reserves the right to modify these terms at any time. We will notify users of any changes by updating the "Last updated" date at the top of this page.

2. Use of Our Services

2.1 Permitted Use

You may use our website and services for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit any harmful code, viruses, or malware
  • Attempt to gain unauthorized access to our systems
  • Use our services for any fraudulent or malicious activity
  • Impersonate any person or entity

2.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Our Products and Services

3.1 Mobile Applications

We develop and distribute mobile applications through various app stores including Google Play Store and Apple App Store. Use of our mobile applications is subject to these Terms of Service and any additional terms presented within the applications.

3.2 Web Services

We provide various web-based services and solutions. Access to certain services may require registration or subscription. We reserve the right to modify, suspend, or discontinue any service at any time.

3.3 Custom Development

Custom development projects are governed by separate agreements between DoorDars SMC and the client. These Terms of Service apply to all preliminary discussions and general interactions.

4. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, software, and code, is the property of DoorDars SMC (Private) Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, or exploit any of our content without our express written permission.

4.1 Trademarks

"DoorDars," "DoorDars SMC," "AGRI4 ADVISOR," and other product names are trademarks of DoorDars SMC (Private) Limited. Use of these trademarks without permission is strictly prohibited.

5. User-Generated Content

If you submit content to our website or services (reviews, comments, feedback, etc.), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with our services.

You represent that any content you submit does not violate any third-party rights and complies with all applicable laws.

6. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. Your use of third-party services is at your own risk.

We may integrate third-party services (payment processors, analytics, etc.). Your use of these services is subject to their respective terms and conditions.

8. Disclaimers and Limitation of Liability

8.1 Service "As Is"

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, secure, or error-free.

8.2 Limitation of Liability

To the maximum extent permitted by law, DoorDars SMC (Private) Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to:

  • Loss of profits or revenue
  • Loss of data or information
  • Business interruption
  • Costs of substitute services

8.3 Educational Apps Disclaimer

Our educational applications are designed to supplement learning but are not a substitute for professional educational guidance. Results may vary, and we make no guarantees regarding educational outcomes.

8.4 Agricultural App Disclaimer

AGRI4 ADVISOR and other agricultural apps provide information and recommendations based on available data and AI analysis. Users should consult with agricultural professionals before making significant farming decisions. We are not responsible for crop yields, losses, or farming outcomes.

9. Indemnification

You agree to indemnify, defend, and hold harmless DoorDars SMC (Private) Limited, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:

  • Your use of our services
  • Your violation of these Terms of Service
  • Your violation of any third-party rights
  • Any content you submit to our services

10. Payment and Billing

10.1 Free Services

Many of our services, including certain mobile applications, are provided free of charge. We reserve the right to introduce fees for services currently offered for free with advance notice.

10.2 Paid Services

For paid services or custom development projects:

  • All fees are quoted in the agreed currency
  • Payment terms are specified in separate agreements
  • Refund policies are service-specific and will be clearly communicated
  • You are responsible for all taxes associated with your purchase

11. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, with or without notice. Reasons for termination may include:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Abuse of our services
  • Request by law enforcement or government agencies

Upon termination, your right to use our services will immediately cease.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Islamabad, Pakistan.

13. Dispute Resolution

In the event of any dispute, claim, or controversy arising from these Terms of Service, both parties agree to first attempt to resolve the matter through good-faith negotiations.

If the dispute cannot be resolved through negotiation within 30 days, either party may pursue legal remedies in accordance with Section 12 (Governing Law and Jurisdiction).

14. Children's Privacy

While many of our educational applications are designed for children, our website and certain services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent.

Parents and guardians are responsible for monitoring their children's use of our services.

15. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms of Service, along with our Privacy Policy and any additional agreements for specific services, constitute the entire agreement between you and DoorDars SMC (Private) Limited regarding your use of our services.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

DoorDars SMC (Private) Limited

Pages and Bytes, Tech Meenar
Mini Markaz Plaza, Street 90
68-Block D, MPCHS, B-17
Islamabad, Pakistan

Email: info@doordars-smc.com

Phone: +92 336 92 62 562

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.